Privacy Policy

Effective Date: 11 September 2026
Last Updated: 11 September 2026

Welcome to RANK Digital Marketing Agency (“RANK,” “Company,” “we,” “our,” or “us”).

At RANK, we respect your privacy and are committed to protecting the personal, business, technical, and payment information entrusted to us by our clients, website visitors, prospects, employees, contractors, and business partners.

This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit our website, contact us, purchase our services, or otherwise interact with RANK.

Our services include, but are not limited to:

SEO Services
Local SEO
AI SEO, AEO and GEO Services
Digital Marketing
Google Ads and Meta Ads
Social Media Marketing
Website Design and Development
Web Development
Brand Promotion and Management
Digital Marketing Consulting
Other related digital and technology services

By using our website or engaging our services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you interact with us, we may collect the following categories of information.

1.1 Personal Information

We may collect:

Full name
Email address
Phone number
Company or business name
Job title or designation
Business address
Billing address
Country and city
Information provided through contact forms
Information provided during consultations
Other information voluntarily provided by you

1.2 Payment and Billing Information

When you purchase our services or make payments, we may collect or receive information necessary to process and verify transactions, including:

Invoice information
Payment amount
Transaction reference or payment confirmation
Billing information
Payment method
Bank transaction information where applicable
Refund-related information
Accounting and tax information

Where payment is processed through a third-party payment gateway, payment-card information may be processed directly by that payment provider according to its own privacy policy and security practices.

1.3 Technical and Website Information

When you visit our website, certain technical information may automatically be collected, including:

IP address
Browser type and version
Device type
Operating system
Website pages visited
Referring website
Approximate location derived from technical information
Date and time of website access
Website usage information
Cookies and similar technologies

1.4 Project-Related Information

When you engage RANK for digital marketing or technology services, you may provide information such as:

Website URLs
Business information
Target keywords
Competitor information
Marketing objectives
SEO data
Google Search Console information
Google Analytics/GA4 information
Advertising account information
Social media account information
Website access or technical information
Content and images
Design requirements
Development requirements
Other information necessary to perform contracted services

We request access credentials only when reasonably necessary for providing the contracted service.

2. How We Use Your Information

We may use collected information for legitimate business and service-related purposes, including:

Providing SEO services
Providing digital marketing services
Managing Google Ads and Meta Ads campaigns
Providing social media marketing
Designing and developing websites
Providing web development services
Conducting SEO audits and analysis
Preparing reports
Communicating with clients
Responding to enquiries
Preparing quotations and proposals
Creating invoices
Processing and verifying payments
Managing contracts
Providing customer support
Improving our services
Monitoring website performance
Preventing fraud, abuse, or unauthorised activity
Maintaining business and accounting records
Complying with applicable legal and regulatory requirements

We will not use personal information for purposes that are materially incompatible with the purposes described in this Privacy Policy unless permitted or required by applicable law.

3. Legal Basis for Processing

Where applicable law requires a legal basis for processing personal information, we may rely on one or more of the following:

3.1 Contractual Necessity

Processing may be necessary to:

Provide contracted services
Communicate about projects
Process payments
Manage invoices
Fulfil contractual obligations

3.2 Consent

Where required, we may process information based on your consent, including certain marketing communications, cookies, or other optional processing activities.

You may withdraw consent where applicable, although withdrawal does not affect processing that was lawfully performed before withdrawal.

3.3 Legitimate Business Interests

We may process information where necessary for legitimate business purposes, such as:

Service improvement
Website security
Business administration
Analytics
Fraud prevention
Client communication
Business development

3.4 Legal Obligations

We may process or retain information where required to comply with applicable laws, regulations, court orders, tax requirements, accounting requirements, or lawful governmental requests.

4. Data Sharing and Disclosure

We do not sell or rent personal information to third parties.

We may share information where reasonably necessary with:

Employees and authorised personnel
Contractors
Freelancers
Hosting providers
Website and technology providers
Analytics providers
Advertising platforms
Email and communication providers
Payment processors
Banks and financial institutions
Accountants and auditors
Legal and professional advisers
Government or regulatory authorities where legally required

Third-party service providers may receive only the information reasonably necessary for them to perform their services.

Where appropriate, we take reasonable steps to require service providers to protect information and use it only for authorised purposes.

5. Google, Meta and Other Third-Party Platforms

Depending on the services purchased by a client, RANK may work with third-party platforms such as:

Google Analytics
Google Search Console
Google Ads
Meta Ads
Facebook
Instagram
Google Business Profile
SEO and analytics platforms
Website hosting providers
Email and communication platforms

These platforms may independently collect and process information according to their own privacy policies and terms.

RANK does not control the privacy practices of independent third-party platforms.

6. Client Website and Account Access

For certain services, RANK may require access to a client’s:

Website
Hosting account
CMS
Google Analytics
Google Search Console
Google Ads
Meta Business Manager
Social media accounts
Other marketing or technology platforms

Clients should provide only the level of access reasonably required to perform the contracted services.

Where technically possible, clients are encouraged to use:

Separate user accounts
Role-based permissions
Two-factor authentication
Temporary access
Limited administrative privileges

RANK will take reasonable measures to protect access information under its control.

7. Payment and Authorised Bank Account Details

For legitimate business purposes, including receiving payments for SEO, digital marketing, website design, development, advertising management, consulting, and other services, Suraj is an authorised representative of RANK Digital Marketing Agency and may provide designated bank-account details for receiving client payments.

Authorised Representative

Name: Suraj

Designated Bank Account 1

Account Name: Suraj
Account Number: 7749080003
IFSC: KKBK0004660
Branch: Uttam Nagar

Designated Bank Account 2

Account Name: Suraj
Account Number: 35736920364
IFSC: SBIN0000737
Branch: Paharganj

These accounts may be used for legitimate payments relating to services provided by or on behalf of RANK Digital Marketing Agency, subject to applicable invoices, quotations, agreements, and payment instructions.

Payment Verification

Before making a payment, clients should verify:

Account holder name
Account number
IFSC code
Invoice or quotation details
Payment amount
Official communication from RANK

If a client receives a request to change bank details, the client should independently verify the change with RANK before transferring funds.

RANK will not knowingly request payment to an unauthorised account. Clients should immediately contact RANK if they suspect fraudulent payment instructions or impersonation.

Bank transaction information may be used for:

Payment verification
Invoice reconciliation
Accounting
Tax and statutory compliance
Refund processing
Financial record keeping
Fraud prevention
Legal compliance

RANK does not sell or commercially trade clients’ payment information.

8. Data Retention

We retain personal and project information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

Providing services
Maintaining business records
Managing contracts
Accounting
Tax compliance
Resolving disputes
Preventing fraud
Meeting legal and regulatory obligations

Certain records may need to be retained for longer periods where required by applicable law or legitimate legal/business requirements.

When information is no longer reasonably required, we may delete, anonymise, or securely dispose of it, subject to applicable legal requirements and technical limitations.

9. Data Security

We take reasonable technical and organisational measures to protect personal and business information against:

Unauthorised access
Accidental loss
Misuse
Unauthorised disclosure
Alteration
Destruction

Security measures may include:

SSL/TLS encryption
Strong passwords
Two-factor authentication where available
Role-based access
Access restrictions
Secure hosting
Security monitoring
Software updates
Backup procedures
Reasonable internal security controls

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Therefore, while we take reasonable precautions, we cannot guarantee absolute security.

10. Data Breach

If we become aware of a personal-data security incident affecting information under our control, we will assess the incident and take reasonable steps to:

Contain the incident
Investigate the cause
Reduce potential harm
Restore affected systems where necessary
Notify affected parties or authorities where required by applicable law

Any notification timeframe will be determined according to the applicable legal and regulatory requirements.

11. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Operate the website
Remember preferences
Understand website usage
Improve user experience
Measure marketing performance
Analyse website traffic
Support advertising and remarketing where applicable

Depending on applicable law, we may request consent before using certain non-essential cookies.

You may control cookies through your browser settings and, where available, our website’s cookie-consent mechanism.

Disabling certain cookies may affect website functionality.

12. Analytics and Advertising

We may use analytics and advertising technologies to understand how visitors interact with our website and to measure marketing campaigns.

These technologies may include services provided by companies such as Google and Meta.

Depending on the technology and applicable law, information may include:

Browser/device information
Website interactions
Page visits
Advertising interactions
Approximate geographic information
Conversion information

Third-party platforms process information according to their own policies and terms.

13. International Data Transfers

RANK may provide services to clients located in countries outside India.

Depending on the service and technology used, personal or project information may be processed or stored in India or other countries where RANK or its service providers operate.

Where applicable, we take reasonable steps to ensure that international transfers are handled in accordance with applicable data-protection requirements.

International clients should also review any applicable contractual data-processing or data-transfer provisions included in their agreement, Master Services Agreement, Statement of Work, or other contract with RANK.

14. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights concerning your personal information.

These may include, where legally applicable:

Right to know about processing
Right to access information
Right to correct inaccurate information
Right to request deletion
Right to withdraw consent
Right to object to certain processing
Right to restrict certain processing
Right to data portability
Right to lodge a complaint with an appropriate authority

Some rights may be subject to legal exceptions or limitations.

To submit a privacy-related request, please contact us using the details provided in Section 18 of this Privacy Policy.

15. Children’s Privacy

Our services are intended for businesses, organisations, and individuals who are legally capable of entering into applicable agreements.

Our website and services are not intentionally directed toward children under the age of 18.

We do not knowingly collect personal information from children for purposes that are not permitted by applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.

16. Third-Party Websites and Links

Our website, advertisements, communications, or content may contain links to third-party websites.

These websites may include:

Social media platforms
Advertising platforms
Payment services
Analytics platforms
Partner websites
Other external services

RANK is not responsible for the privacy practices, content, security, or policies of third-party websites.

We encourage you to review the privacy policies of those websites before providing personal information.

17. Business and Client Communications

When you contact RANK through our website, email, phone, social media, messaging applications, or other communication channels, we may retain communication records where reasonably necessary for:

Customer support
Project management
Contract administration
Dispute resolution
Quality assurance
Business records
Legal compliance

We may also contact existing clients regarding their projects, invoices, service updates, renewals, or other legitimate business matters.

Where marketing consent is required, we will seek appropriate consent before sending promotional communications.

You may request to stop receiving promotional communications by contacting us or using an available unsubscribe mechanism.

18. Grievance Officer and Contact Information

If you have any questions, complaints, concerns, or requests regarding this Privacy Policy or the handling of your personal information, you may contact us.

Grievance Officer / Authorised Representative

Name: Suraj Kumar
Email: rank.org.in@gmail.com
Phone: +91 8860149017
Website: RANK Digital Marketing Agency
Office Address: 80 K Street Delhi, India – 59

For privacy requests, please include sufficient information to help us understand and respond to your request.

We may need to verify the identity or authority of a person making a privacy request before disclosing or modifying personal information.

19. Complaints and Dispute Resolution

We encourage clients and website visitors to contact us first regarding any privacy concern so that we can attempt to resolve the matter directly.

Where applicable, complaints may also be submitted to the relevant data-protection, regulatory, or governmental authority having jurisdiction over the matter.

Nothing in this Privacy Policy is intended to remove or limit any rights that cannot legally be excluded.

20. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

Changes in our services
Changes in technology
Changes in business practices
Changes in applicable laws
Changes in regulatory requirements

When we update this policy, we will revise the “Last Updated” date at the top of this page.

We encourage visitors and clients to periodically review this Privacy Policy.

21. Acceptance of This Privacy Policy

By accessing our website, submitting information to RANK, communicating with us, or engaging our services, you acknowledge that you have read and understood this Privacy Policy.

Where applicable law requires consent for a particular processing activity, we will obtain such consent through the appropriate mechanism.

22. Governing Law

Unless otherwise agreed in a written contract with a client, this Privacy Policy and the relationship between RANK and its users will be interpreted in accordance with applicable laws of India.

Where an international client is protected by mandatory data-protection or consumer laws in their jurisdiction, applicable mandatory rights will not be excluded merely by this clause.

Specific contractual matters, including service scope, payment terms, intellectual-property rights, confidentiality, liability, jurisdiction, and dispute resolution, may be governed by a separate agreement, quotation, Master Services Agreement, Statement of Work, or Terms and Conditions.

Contact RANK

RANK Digital Marketing Agency
(Founder): Suraj Kumar
Email: rank.org.in@gmail.com , info@rank.org.in
Phone: +91 8860149017
Office: 80 K Street Delhi, India – 59

Website: rank.org.in