Privacy Policy
Effective Date: [Date]
Last Updated: [Date]
Welcome to RANK Digital Marketing Agency (“Company”, “we”, “our”, or “us”). We are committed to protecting the privacy and confidentiality of our clients’ personal and business information. This Privacy Policy outlines how we collect, use, process, disclose, and safeguard your data when you engage with our services, including:
- SEO Services
- Digital Marketing Services
- Web Design and Development Services
This Privacy Policy is governed by the Indian Contract Act, 1872, the Information Technology Act, 2000 (including IT Rules, 2011), and applicable foreign data protection laws (such as GDPR, CCPA, or similar) when dealing with international clients.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
- Full Name
- Email Address
- Phone Number
- Company Name
- Job Title
- Billing Address
- Payment Information (only via secure third-party gateways)
1.2 Technical and Usage Information
- IP Address
- Browser Type
- Device Type
- Pages Visited
- Time Spent on Website
- Cookies and Tracking Technologies (with consent)
1.3 Project-Related Information
- Business goals
- Keywords, competitor analysis, and content strategy
- Website credentials and analytics access
- Custom requirements for design or development
2. How We Use Your Information
Your information is used only to provide our services efficiently and securely. We use it to:
- Deliver SEO, digital marketing, web design & development services
- Communicate regarding project updates and customer support
- Generate performance reports and analytics
- Manage contracts and billing
- Ensure compliance with local and international legal obligations
- Improve our services and customer experience
3. Legal Basis for Processing (for Foreign Clients)
If you are located in a jurisdiction that requires a legal basis for data processing (e.g., EU under GDPR), we process your data based on:
- Contractual necessity: To fulfill a service contract
- Consent: Where explicit consent is given (e.g., newsletter signups)
- Legitimate interest: For business analytics and service improvement
- Legal obligation: For record-keeping and compliance
4. Data Sharing and Disclosure
We do not sell or trade your data. We may share your information only:
- With your explicit consent
- With employees or service providers strictly on a need-to-know basis
- With legal or regulatory bodies when required under Indian or foreign law
- With third-party tools (e.g., Google Analytics, email marketing tools) under secure and compliant settings
All contracts with vendors or foreign clients are governed under the Indian Contract Act, 1872, and when applicable, Foreign Contract Law (e.g., governed by jurisdiction clauses in our MSA or SOWs).
5. Data Retention Policy
We retain your personal and project data:
- For as long as the client relationship exists
- For up to 5 years post-service for legal and audit purposes
- Longer if required under foreign laws (e.g., GDPR allows up to 7 years in some cases)
Once the retention period ends, all personal data will be securely deleted or anonymized.
6. Data Protection Measures
We use industry-standard practices and technologies to secure your data:
- SSL encryption
- Two-factor authentication (2FA)
- Role-based access control
- Secure project management systems
- Regular security audits
In case of a data breach, you will be notified within 72 hours (as per GDPR) or as per Indian IT rules.
7. Your Rights
Depending on your location, you may have the following rights:
7.1 For Indian Clients (Under IT Rules, 2011)
- Right to access your data
- Right to correction or deletion
- Right to withdraw consent
7.2 For International Clients (e.g., under GDPR)
- Right to be informed
- Right to access
- Right to rectification
- Right to erasure (Right to be forgotten)
- Right to data portability
- Right to restrict or object to processing
To exercise any rights, please email us at: [Insert email address]
8. Cross-Border Data Transfers
If you are a foreign client, we may transfer your data to India for processing. By using our services, you consent to the transfer and storage of your data in accordance with this policy and your jurisdiction’s legal protections. Our international contracts include relevant data protection clauses to comply with GDPR, CCPA, etc.
9. Cookies and Tracking Technologies
Our website uses cookies and similar tracking tools to improve functionality and user experience. You may control cookie preferences via your browser settings. We obtain explicit cookie consent where required by foreign laws (e.g., GDPR, PECR).
10. Third-Party Links
Our website may contain links to third-party websites or tools. We are not responsible for their privacy practices. Please review their respective policies before providing any personal data.
11. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect data from minors. If you believe we have done so, please contact us immediately.
12. Grievance Redressal and Contact
If you have concerns regarding this privacy policy or the handling of your data, you may contact our Grievance Officer at:
Grievance Officer: [Suraj Kumar]
Email: [rank.org.in@gmail.com]
Phone: [+91-8860149017]
Office Address: [80 K Street Delhi, India -59]
13. Changes to This Privacy Policy
We may update this policy from time to time. The revised version will be posted on this page with an updated “Last Updated” date. You are encouraged to review this policy periodically.
By using our services, you acknowledge and agree to this Privacy Policy and consent to our data handling practices as described herein.
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